TERMS AND CONDITIONS

These Terms and Conditions are applicable to all services at NIKKI Peucang Resort. By making a reservation and full payment, the Clients expressly accept these Terms and Conditions, without modification, and intend to be legally bound by them. NIKKI Peucang Resort reserves the right to change the Terms and Conditions without prior notice.

  • Rates are in Indonesian Rupiah.
  • Room rates are not included taxes and service charge, unless otherwise specified.
  • Room rates are not included Taman Nasional Ujung Kulon tickets.
  • Room rates are inclusive breakfast for 2 persons/room/night. The Clients can start the day energetically with breakfast pleasure at our NIKKI Cafe between 07.00am – 10.00am.
  • The prices indicated are per room, for 2 persons and the date(s) selected previously, unless otherwise specified.
  • Additional services are optional, unless specifically selected as part of the booking.
  • Special group rates are available, please contact sales@nikkipeucang.com. Please note that special group rates are indicated for a reservation of minimum of 10 rooms per period.
  • Rates may change without prior notice.
  • Extra bed will be charged for the 3rd person. Please note that maximum of extra bed is one in each room.
  • Extra bed rates are inclusive breakfast for 1 person.
  • Transportation services are available to be additional charge.
  • NIKKI Peucang Resort reserves the right to charge any additional charges and any items missed from the invoice at a later date.
  • All reservations can only be confirmed after booking form as well as terms and conditions are signed with full-prepayment at least one day before arrival. NIKKI Peucang Resort reserves the right to cancel all reservations if payment conditions are not upheld.
  • 20% deposit of total invoice upon signing of confirmation letter as guaranteed blocking. Deposit is non-refundable.
  • Reservation can be changed with prior notice.
  • Confirmation of changed reservation is subject to room availability.
  • Check-in time is 14:00 and check-out time is 12:00 noon.
  • Early check-in depends on availability and cannot be guaranteed.
  • Late check-out also depends on availability and cannot be guaranteed. The cost of late check-out up to 18:00 is 50% from the room rate and check-out after 18:00 will be charged as one night stay.
  • Payment can only be paid via bank transfer to:
  • IDR Account
    • Bank Name : BCA cabang Bidakara (0140450)
    • Account Name : Ujung Kulon Indonesia, PT
    • Account No. : 450-944-5599
    • Swift Code : CENAIDJA
  • 20% charge of the invoice if change a reservation is made within 3 (three) days before the arrival.
  • 50% charge of the invoice if the cancellation is made within 3 (three) days before the arrival.
  • 100% charge of the invoice if the cancellation is made within 1 (one) day before the arrival.
  • 100% charge of the invoice if the cancellation is made within 3 (three) days before the arrival. only during Lebaran, Christmas and New Year Period.
  • If the Clients do not arrive at the accommodation on the date on which the Clients booked to arrive (no show), the Resort will charge full payment of the invoice.
  • For any cancellation made before the Resort cancellation policy, the Resort will refund the Clients payment except 20% charge of the invoice and bank administrative fee. Refund will take approximately 30 working days.
  • Please note that the Client checks out prior to the reserved check-out date, the Resort will charge full payment of the invoice.
  • Guest under the age of 12 years are considered child.
  • No extra charge for child without additional bedding.
  • Maximum number of children sharing room with parents is one, unless otherwise specified.
  • No breakfast served for child under 12 years old.
  • Regular adult meals charges applied for child above 6 years old.
  • Minimum check in age for stay alone child is 14 years old.
  • No baby cot available.
  • NIKKI Peucang Resort has a no pet policy.
  • NIKKI Peucang Resort has a no smoking and no bonfire policy.
  • NIKKI Peucang Resort reserves the right to remove and/or confiscate any of the above items found in any room immediately without notice to the Clients and to charge the Clients for any costs incurred for taking such action or for any loss or damage caused to the room, premises or property or to any resort guests or third party as a result of the Clients failure to comply with this policy.
  • NIKKI Peucang Resort is located in a tropical environment. We will not be responsible for from any injury, illness, or loss resulting from any other insect-borne disease or similar tropical illness of any nature whatsoever. The Clients who are pregnant or may become pregnant should seek the advice of a qualified physician prior to travel.
  • NIKKI Peucang Resort will not be responsible for from any injury, illness, or loss resulting from food allergies or Resort’s inability to meet specific dietary needs or requirements.
  • Due to the unique nature of the Resort, NIKKI Peucang Resort may not be suitable for the Clients with certain disabilities and mobility issues.
  • NIKKI Peucang Resort reserves the right to evict the Clients from the Resort without refund (subject to any law to the contrary) in the event of any behaviour which we deem inappropriate, offensive or unlawful.
  • The Clients are responsible for the security of the Clients own personal property. We will not be responsible for the loss of any of the Clients property from the Clients room or elsewhere at the Resort unless it can be attributed to our sole negligence.
  • If the Clients park your vehicle in the Resort’s car park then the Clients do so at the Clients own risk. We will not be responsible for the loss of or damage to any vehicle, accessory or contents in or on any vehicle.
  • The Clients will be responsible for any breakages, losses or damage caused by the Clients or a member of the Clients party during the Clients stay in the accommodation. It is the Clients responsibility to put right the damage or to make full payment to NIKKI Peucang Resort before departure and to indemnify us against any losses, damages or claims made against us.
  • NIKKI Peucang Resort shall not be responsible and no refund for the failure to provide facilities as a result of Force Majeure or any other cause beyond resort control including without limitation: acts or orders of governmental authorities; weather; fire; flood; tsunami; earthquake; volcanic activity; lightning; airline delays or cancellations for any reason; utility outages; strike, lockout, or work stoppage; terrorism; or any event typically described as Force Majeure.
  • In the event that NIKKI Peucang Resort finds itself unable to honour a booking by providing the accommodation within the Resort, it shall at the Resort’s expense, provide alternative accommodation and other services in another Resort of the same category and in such case, the Resort shall be deemed to have fulfilled its obligations arising from this agreement and shall be exonerated from any liability for breach of contract.